Promo codes are managed directly by each club, not by Playtomic. This means Playtomic does not offer platform-wide discounts such as student discounts, loyalty programmes, or promotional codes.
If you're looking for a discount, check with your club directly — they may have their own offers available.😊
How to Apply
- Book a court, Open Match, or Academy class as usual
- On the Review Payment screen, look for the promocode field "Do you have a Promo Code?"
- Enter the code exactly as provided
- The discount will be applied automatically
- Complete your booking
Important Notes
- Single-use codes can only be used once
- Promo codes can be used with both single payments and split payments
- Both booking owners and other players in split payments can use codes
- If the promocode value exceeds the booking price, the payment shows as $0 and the remaining value does not carry over
- If a reservation is cancelled, the player is refunded the amount they paid, but not the promocode value. Single-use promo codes are considered used and are not returned or refunded
- Codes are club-specific and must be used at the correct location
Troubleshooting for players
"Campaign not found" error:
- Ensure you have the latest app version
- Verify you're booking at the correct club
- Check the code was entered correctly
Comments
The promo code CONSTRUCTION doesn't work
Hi Muhammad, 👋
thanks for your message!
Please first check the “Troubleshooting for players” section in the article for common issues and solutions. Keep in mind:
Promo codes are single-use – even if a booking is cancelled, the code is still considered used
These promo codes are issued by the club, so it’s best to confirm with them if the code is still valid
If it still doesn’t work, feel free to contact our support team here.
Please include a few details, such as a screenshot of the error message and the name of the club that issued the code—we'll be happy to take a closer look.
Cheers!
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