How to cancel your Playtomic Premium subscription

Premium subscriptions are managed through the App Store or Google Play, so that's where you can cancel or request a refund. Here's how to do it on your device.

How to cancel your subscription

iPhone (iOS)

1. Open Settings and tap your name at the top
2. Select Subscriptions
3. Find and tap the Playtomic subscription
4. Tap Cancel Subscription

If you can't find the cancel button or see a message saying the subscription is already cancelled, no further action is needed.

Android

1. Open the Google Play Store and make sure you're signed in to the correct Google account
2. Tap the menu and go to Subscriptions
3. Find your Playtomic Premium subscription and tap Cancel Subscription
4. Follow the prompts to confirm

You'll continue to enjoy Premium benefits until the end of your current billing period after cancelling.

How to request a refund

Playtomic cannot process Premium subscription refunds directly — these must be requested through your app store:

• iOS: Use Apple's official page at reportaproblem.apple.com
• Android: Contact Google Play Store support directly