How to join a Tournament

Ready to compete? Here's how to find and join a tournament in the app!

Step 1: Browse Tournaments

1. Open the app and head to the Home page
2. Tap on Compete
3. Tap the filters icon in the top left corner

Step 2: Apply Filters

Use these handy filters to find your perfect tournament:

• Activity Type: Select Tournament or League
• Sport and Location: Choose your sport and search by place, club name, or postcode
• Distance: Set your preferred distance range
• Date: Pick a date from the calendar (one at a time)
• Tournaments I Can Play: Turn this button on (it'll turn blue) to see only tournaments that match your gender and level
• Gender Preference: Select Male, Female, or Open
• Enrollment Type: Choose Single or Double

Once you've set everything up, tap Apply Filters to see your results!

Step 3: Select a Tournament

1. Browse through the results to find something you like
2. Tap on the tournament to see all the details

Step 4: Join the Tournament

On the tournament details page, you'll find three helpful buttons at the top:

• Join: Sign up for the tournament (on your own or with a partner)
• Share: Share the tournament with your friends
• Chat: Message the organizer or other players

To join:

1. Tap the Join button
2. Choose Single or Double (this depends on how the club has set up the tournament)
3. If you're joining as a double, add your partner
4. Check out the fee per person and cancellation policy
5. Tap Continue Payment
6. Select your payment method and complete the payment for both spots (if needed)

Alternative: Join via Club Profile

Already know which club you want to play at? Here's a shortcut:

1. Go to the club's profile in the app
2. Tap the Competitions tab
3. Pick a date and browse the available tournaments
4. Follow the enrollment steps above

How to pay for a tournament when the club signs you up

If the club adds you to a tournament, you get an email and a push notification asking you to pay in the app.

1. Open the app and go to Home.
2. In the Don't forget section, tap Pending payment. 
   
3. Select your payment method and complete the payment.

You can also pay from the push notification, or from the tournament details: go to Profile > Your Activity > Events > Your Events and open the tournament.

Note: You can pay even after the tournament has been played. The payment shows in Don't forget for 15 days after the tournament ends. After that, you can still pay from the tournament details or the push notification. You need app version 6.93 or later.

How to Leave a Tournament

1. Go to Profile > Your Activity > Events > Your Events
2. Open the tournament you want to leave
3. Tap the red Leave Tournament button at the bottom
4. Confirm by tapping Cancel Tournament

Heads up: If you joined with a partner, leaving will also cancel their spot. if you paid online, you'll get an automatic refund to your original payment method.

Tournament Cancellation Policy

Tournaments need a minimum number of players to go ahead. If that minimum isn't met by the registration deadline, the tournament will be automatically cancelled and everyone who paid online will get a full refund.