Recurring online payments for courses

Starting from now, if you are enrolled in a course, you have the convenience of automatic monthly payments for the course fees 🦾

Recurring online payments

When a club enrolls you in a course, you will have the option to automatically pay the fee online each month until the end of the course.

How to activate recurring online payments for courses

1. The Club has to enroll you in a course with "monthly payment"

2. You will receive a notification by e-mail and a push notification to subscribe to the course in the Playtomic App.

   

3. Add your payment information and the course fees will be paid automatically on the first day of every month.

   
   

How to check your monthly fees for the course

1. Open the course

2. Click on "your monthly fees"

   

3. Check your payments

   

F.A.Q

• When I will be charged?

  • Automatic payments occur on the first day of each month at 8am.

• Can I make an onsite payment?

  • Yes, if you don't add a credit card in the app, you can pay every month at the club, and the club will mark it as paid onsite.

• If I have an active online subscription, can I make an onsite payment?

  • No, a participant with an active online subscription cannot pay for future months onsite. However, they can pay for past due months or failed payments onsite.

• What payment methods can be used for the subscription?

  • Credit or debit card.

• Can the club issue refunds for fees paid online?

  • No, the system does not allow for refunds of fees paid online. The club will have to provide the refund manually.

• If the course starts in the future, when will the first fee be charged to me?

  • The first fee will be charged when you add the credit card.

• If the course has already started, when will I be charged?

  • You will be charged for the current month when they add the credit card.